Find your plan, payments and card
Everything about what you pay is on Settings → Billing, in the Administration group of the settings list. Only an Administrator or General manager can open it. Anyone else sees “You cannot view this” and is told to ask a workspace administrator.
What is on the screen
Section titled “What is on the screen”- Current plan. The plan name, its price per month or per year, the status (Active, Trial, Past due, Paused or Canceled) and Next charge. The price already includes any discount on the workspace. A note says whether prices include tax or are before tax, depending on your country.
- Card for automatic renewals. The card kept so each renewal is paid without you. After a failed payment it offers a card update. See When a payment fails and Remove your saved card.
- Change plan. See Change your plan.
- Payments. Every payment with its date, amount, period and status. See See your payments and invoices.
- Refund requests. What you asked for and what we answered. See Request a refund.
- Cancel the subscription. See Cancel your subscription.
Other panels on the same screen
Section titled “Other panels on the same screen”- Give a month, get a month shows your referral link and what each referral earned. The terms are printed on the screen.
- AI credits shows your balance, this month’s allowance, what each AI operation costs and a button to buy more. Credits from your plan are spent first. See Skipper, the AI assistant.
- A notice appears if the price of your plan is changing, or if you have a founder price and the date it ends. See Change your plan.
If your workspace is billed through Shopify
Section titled “If your workspace is billed through Shopify”The plan is priced in US dollars. Changing plan sends you to Shopify to approve a new charge, and nothing changes until you do.
The old address still works
Section titled “The old address still works”The address keelvy.app/settings/billing leads here once you are signed in.