
How can we help?
Step-by-step answers for running your catalog, sales, production and stock in Keelvy.
Getting startedSign up, bring your products in and invite your team.
GuidesWhole jobs from start to finish: a first week, a price rise, a new line, a recall, a month close.
Plans and billingYour plan, payments, invoices, canceling and refunds.
Team and securityRoles, sign-in, approvals, the change journal and the archive.
CatalogProducts, variants, SKUs, barcodes, collections and translations.
Photos and filesThe media library, crops per channel, galleries and AI photo work.
Prices and currenciesPrice lists, rounding, customer prices and exchange rates.
Sales channelsShopify, WooCommerce, Wix, Faire, feeds and your own storefront.
Orders and customersOrders, stock, shipping, returns, customers and repairs.
Documents and moneyInvoices, credit notes, several companies, cash and P&L.
PurchasingSuppliers, purchase orders, receiving and landed cost.
ProductionBills of materials, production orders, scheduling and real cost.
Stock and materialsLocations, stocktakes, lots and batches, and tracing a batch.
People and timeEmployees, schedules, timesheets and pay.
Skipper, the AI assistantAsk Skipper, approve its work, credits, scenarios, your own Claude or ChatGPT.

Can’t find it? In the app, ask Skipper, the assistant. Or write to support@keelvy.com or use the support form: a person reads every message.